Returns & Refunds Policy
All sales are final. We do not accept returns, exchanges, or offer refunds for any products once an order has been placed.
Please review your order carefully before completing your purchase.
Damages and Issues
If your item arrives damaged, defective, or if you receive the wrong item, please
contact us within 7 days of delivery at vgm@vgmpublishing.com. Include your order number and photos of the issue so we can evaluate and resolve it as quickly as possible.
Non-Returnable Items
Because all sales are final, we do not accept returns for any items, including sale items, digital products, or gift cards.
Digital products (including downloads delivered via BookFunnel) are non-refundable under all circumstances.
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of receipt, in accordance with applicable law. To exercise this right, please contact us at vgm@vgmpublishing.com